With our extensive knowledge in the fields of IT, E-commerce, marketing and business processes, Pro-Mind IT is the right choice to bring your company into the 21st century and beyond. We develop solutions to streamline your business, keeping your sales force abreast with Customer Relationship Management tools. Monitoring your stock movements, purchases and sales through Enterprise Resource Planning platforms.

Pro-Mind IT personalizes your company image with state of the art websites that are professionally designed, secure and user friendly.

All you need is just a call away

Customer relationship management (CRM)

Customer relationship management (CRM) refers to the practices, strategies and technologies that companies use to manage and analyse customer interactions. The goal is to improve business relationships with customers, assisting in customer retention and driving sales growth. CRM systems compile information on customers across different channels ie: points of contact between the customer and the company. CRM systems can also give customer-facing staff detailed information on customers’ personal information, purchase history, buying preferences and concerns.

Enterprise Resource Planning (ERP)

Enterprise resource planning (ERP) is a system by which companies manage and integrate the important parts of their business. Planning, purchasing, inventory, sales, marketing, finance and human resources are all managed and integrated through the ERP system.